Frequently Asked Questions

Sirini Jewellery is a Mumbai-based jewellery brand, handcrafted in our own workshop in Santacruz West since 2017. We design and make Kundan, Meenakari, bridal and gold-plated fashion jewellery — sold online across India and from our retail store in Santacruz West, Mumbai.

Our workshop and retail store are in Santacruz West, Mumbai (Hi Life Mall, Phirozshah Mehta Road, Santacruz West, Mumbai, Maharashtra 400054). Online orders ship anywhere in India and to 28 other countries — see the shipping questions below for details.

Yes. The showroom is at Hi Life Mall, Phirozshah Mehta Road, Santacruz West, Mumbai, open Monday to Saturday, 10:00 AM to 8:00 PM, and closed on Sundays. No appointment is needed. For bridal sets it helps to message us on WhatsApp at +91 98331 14467 beforehand so the relevant range is ready. See the Mumbai store page for directions.

We manufacture. Every Sirini piece starts on the workbench of our own Mumbai workshop — the Kundan settings and Meenakari enamel work are done in-house, not mass-imported.

No — Sirini pieces are high-quality gold-plated fashion jewellery. The base metal is brass or copper, coated with 18–22K gold plating. They are not solid gold, but are crafted to look and feel luxurious at an accessible price.

Kundan is a traditional Indian jewellery technique where flat-backed glass or synthetic stones are set into gold-toned mounts using a lac (resin) base, rather than claw-set the way diamonds usually are. It produces the layered, richly detailed look associated with Indian bridal and festive jewellery. Sirini's Kundan pieces use this setting style in gold-plated fashion jewellery, not precious stones or solid gold.

Meenakari is the art of hand-painting or firing coloured enamel onto metal jewellery, usually on the reverse side of a piece or worked into the design alongside Kundan stonework. It's a centuries-old Indian craft traditionally paired with Kundan, giving pieces their characteristic pops of colour. Sirini's Meenakari pieces are hand-finished in our Mumbai workshop.

Both use a similar flat-set, lac-backed mounting style, but the stones are different: Polki uses uncut natural diamonds, making it fine/precious jewellery. In modern fashion jewellery — including Sirini's collection — "Kundan" refers to that same setting style using glass or synthetic stones instead. Sirini specialises in Kundan-style gold-plated fashion jewellery, not Polki or other precious-stone jewellery.

Jadau is the umbrella craft: setting stones into a metal base using foil rather than prongs. Kundan and Polki both sit under it. Polki refers to the stone — uncut, unfaceted natural diamond slices, which makes genuine Polki expensive. Kundan refers to the setting technique itself, and the stones set with it can be glass, quartz or other coloured stones, so a Kundan piece can be an heirloom or an affordable fashion piece. Sirini works in the Kundan style with glass and coloured stones over gold-plated brass or copper — fashion jewellery, not diamond Polki or Jadau fine jewellery. Our complete guide to Kundan jewellery explains the three in more detail.

A passa (also spelt pasa or paasa) is the bridal side headpiece worn on one side of the head, pinned at the hairline and swept toward the ear, often paired with a maang tikka. Yes, Sirini makes Kundan and Polki-style passa in gold-plated brass or copper. Browse the passa collection.

Yes. Sirini makes kalgi (the plume brooch pinned to the safa or turban) and groom malas to go with a sherwani, in gold-plated Kundan and Polki-style finishes. See the groom accessories, kalgi and groom mala collections.

No. Thushi and gadi thushi, the traditional Maharashtrian choker, are not part of Sirini's range. Our closest pieces are Kundan chokers and pearl and moti sets. Our guide Gadi Thushi: the Maharashtrian choker explained covers what to look for.

No. Sirini sells gold-plated imitation jewellery in Kundan, Meenakari and Polki styles, not moissanite, real diamond or solid gold jewellery. Our guide Imitation, moissanite and real diamond jewellery: what is the difference? explains the three.

With proper care, the gold plating on Sirini jewellery typically lasts 1–3 years with regular wear, and considerably longer for pieces worn occasionally. Avoid contact with water, perfume, sweat and harsh chemicals to maximise the life of the plating.

Put your jewellery on last — after makeup, perfume and lotion have dried — and take it off first when you return home. Keep pieces away from water, sweat and chemicals. After wearing, gently wipe each piece with a soft dry microfibre cloth. Store in the pouch or box provided, separately from other jewellery to avoid scratches.

Kundan and Meenakari pieces, with their intricate stone settings and enamel work, are best reserved for festive and occasional wear to keep them looking their best. Our simpler gold-plated bangles, rings and stud earrings are better suited to daily wear.

Gold-plated fashion jewellery can tarnish over time if exposed to water, sweat, perfume and humidity — that's normal for the category, not a defect. To keep pieces bright and avoid any skin discolouration, wear them last, take them off before washing or sleeping, wipe with a soft dry cloth after use, and store them in the pouch provided away from moisture.

We do not claim our pieces are hypoallergenic or nickel-free. They are gold plating over a brass or copper base, and everyone's skin is different. If you have a known metal allergy, message us on WhatsApp at +91 98331 14467 before you order, because we do not accept change-of-mind returns. Keeping pieces dry also helps, since moisture and sweat are the main triggers for irritation.

We photograph every piece under natural light to show the most accurate colour and detail. Slight variations in stone shade or finish may occur, as these are handcrafted pieces — this is what makes each one unique. If you have any concerns after receiving your order, contact us and we will make it right.

Each product page includes a size guide. For rings, wrap a thin strip of paper around your finger, mark where it overlaps, and measure the length in millimetres — that is your circumference. For bangles, measure around the widest part of your hand (knuckles) when folded. If you are between sizes, size up for bangles.

Prices depend on the piece and are shown on each product page. As a guide, prices start below ₹1,000, roughly half of the catalogue is under ₹5,000, and most pieces are under ₹10,000, with the remainder priced above that. Shipping across India is ₹200, and free on orders of ₹2,999 and above.

Yes — orders of ₹2,999 and above ship free across India. Below ₹2,999, a ₹200 shipping fee applies. We deliver to all serviceable pin codes across India.

Delivery typically takes 5–7 business days after order confirmation, depending on your location. A tracking link is shared once your order is dispatched.

Yes. Sirini ships to 28 countries outside India, including the UAE, UK, USA, Canada, Australia, Singapore, Germany, France and Japan, for a flat ₹1,400 per order that is shown at checkout. If your country is not offered at checkout, message us on WhatsApp at +91 98331 14467 and we will let you know the options. Within India, shipping is ₹200 below ₹2,999 and free from ₹2,999, to all serviceable pin codes.

We accept exchanges within 7 days of delivery for defective, damaged or wrong items received. Please contact us with photos of the issue within 7 days of receiving your order. We do not accept returns for change of mind or incorrect size selection.

Yes, we welcome bulk and wholesale enquiries — for weddings, gifting, resellers and corporate orders. There is no minimum order for retail purchases on the website. For wholesale, call or WhatsApp +91 98331 14467 or email sirinijewellery@gmail.com with your requirements and we will share a custom quote. See our wholesale enquiries page for details.

We accept all major payment methods via Razorpay — including UPI (GPay, PhonePe, Paytm), credit and debit cards, net banking, and EMI. Cash on Delivery (COD) is available on eligible orders in India with a ₹50 COD fee added at checkout. Use code WELCOME10 for 10% off your first order.

Yes. Every order arrives in protective Sirini packaging suitable for gifting. If it is for a special occasion and you would like a particular presentation or a gift note included, mention it when you order and we will arrange it.

The fastest way to reach us is via WhatsApp — click the chat button on any page. We typically respond within a few hours during business hours (10 am – 8 pm IST, Monday to Saturday).

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